Administrative Year

The time period that Nelson Mandela University is fully operational. This includes academic holidays, but excludes all weekends, public and Nelson Mandela University holidays, as well as the University shutdown period during December and January.

❮ Service Catalogue

 

Description / Purpose

Assistance with setting up departmental profiles on Facebook, Twitter, Instagram, YouTube and LinkedIn

 

Standard features

Basic social media profiles using approved branded University templates.

 

Roles & responsibilities

Us:

Set up site and provide initial training for updating content.

 

You:

  • Provide basic social media map in Word
  • Provide content and good quality images

 

How to request

For Facebook, Twitter and Instagram complete this form on the CRM system on the Staff Portal

For LinkedIn and YouTube complete this form on the CRM system on the Staff Portal

 

Contact person

Kelley Felix for Facebook, Twitter and Instagram

Beverley Erickson for LinkedIn and YouTube

 

Service level agreement

Hours of operation:
08:00 – 16:30 during the Administrative Year.

Response time:
Minimum two days, dependent on supply of correct information and content.

 

Cost

No cost

 

Policies and guidelines

Nelson Mandela University Social Media Guidelines

Digital Brand Guide


 

Comments

None