Provisioning of websites

Administrative Year

The time period that Nelson Mandela University is fully operational. This includes academic holidays, but excludes all weekends, public and Nelson Mandela University holidays, as well as the University shutdown period during December and January.

❮ Service Catalogue

 

Description / Purpose

Create a new website for an official University entity.

 

Standard features

  • Basic website using the approved University identity template.
  • Subdomain in the format of https://newsitename.mandela.ac.za.
  • Google Analytics tracking code for subdomain included.

 

Roles & responsibilities

Us:

Set up site and provide initial training for updating content.

You:

  • Provide basic site map in Word.
  • Provide content and good quality images.

 

How to request

Complete form on the CRM system on the Staff Portal

 

Contact person

Tiffiny Rayners

 

Service level agreement

Hours of operation:
08:00 – 16:30 during the Administrative Year.

Response time:
Minimum two days, dependent on supply of correct information and content.

 

Cost

No cost

 

Policies and guidelines

 

 

Comments

Websites that have not been updated in the last 12 months will be discontinued and archived. 

Requests for redirection of .co.za and .com domain names for partner websites hosted by the University must be directed to ICT Services.