Administrative Year

The time period that Nelson Mandela University is fully operational. This includes academic holidays, but excludes all weekends, public and Nelson Mandela University holidays, as well as the University shutdown period during December and January.

❮ Service Catalogue

 

Description / Purpose

Provide technical support for setting up and producing a webinar using Teams Live Events.

 

Standard features

  • RSVP form creation
  • Live event webinar creation
  • Dry runs to prepare for the main event

 

Roles & responsibilities

Us:

Create live webinars and provide technical assistance.

You:

  • Provide requirements.
  • Provide content and good quality images.

 

 

How to request

Complete form on the CRM system on the Staff Portal

 

Contact person

Tiffiny Rayners

 

Service level agreement

Hours of operation:
08:00 – 16:30 during the Administrative Year.

Response time:
Dependent on supply of correct information and content.

 

Cost

No cost

 

Policies and guidelines

Digital Brand Guide

General ICT Policy

 

Comments

None